Frequently Asked Questions

Everything you need to know about your Crown Affair experience.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.

What is your return policy?

We want you to love your ritual. If you are not satisfied, we accept returns on most products within 30 days of purchase, provided they are in their original packaging.

Are your hair care products sulfate and paraben-free?

Yes, all Crown Affair formulas are clean, effective, and free from sulfates, parabens, and cyclic silicones to ensure the health of your hair and scalp.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working hard to bring Crown Affair to more countries in the near future.

How can I track my delivery?

Once your order is on its way, we will send a shipping notification email containing a link to your tracking number and estimated delivery date.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.